A few weeks ago we told you that the authorities in Taiwan will force Apple and Google to change their application store regulations, giving users the opportunity to return the applications they are not satisfied with and get their money back. To everyone's surprise, Apple seems to have changed the regulations of the App Store in Taiwan and will give the money back users who buy applications and are not satisfied with them. According to the new rules, Apple will send the money back if a request is made in this regard within a maximum of 7 days from the purchase of the application from the App Store.
An official said the lack of a return and refund mechanism violated the Consumer Protection Act. In an example of the problem the city government is trying to prevent, Yeh cited a case of software bought on Apple Store on Thursday that did not work, but left the buyer without recourse. Taiwan's consumer protection law stipulates that consumers are entitled to a seven-day trial period after purchasing any products via the Internet, including cell phone software applications. The capital city's government found that Google and Apple had violated the law and on June 8 ordered them to alter their trading rules. "Google refused to change its rules," Betty Chen, the head of consumer protection at the city government, said. Apple changed its rules.
Although Apple would have agreed to the rules imposed by the authorities in Taiwan, Google has not yet taken a similar measure but probably will. If the information is true, then there is a possibility that in the very near future we will be able to return the applications bought from the App Store in any country. If Taiwan managed to force Apple to change its policy in this regard, then other countries will certainly do the same if Apple itself will not do it because extremely many users will be dissatisfied if they are treated differently from those in Taiwan.
