iTunes is a virtual store divided into several categories, and through it Apple registers payments for any kind of virtual content bought by users. Unfortunately, iTunes is not perfect and sometimes it makes mistakes when registering payments, like a man was registered to him twice a payment for the same application. Of course, he is not the first user to encounter this problem, but he is the first to sue Apple and demand 5 million dollars for the mistake made by iTunes.
Your request for 'Whatya Want from Me' was carefully considered; however, according to the iTunes Store Terms of Sale, all purchases made on the iTunes store are ineligible for refund.
This policy matches Apple's refund policies and provides protection for copyrighted materials.
The source of the man's anger is not the fact that Apple took money from him twice for a song bought from iTunes, but the answer received from the company's representatives. They say that the overcharged money cannot be returned because in the terms and conditions of use of iTunes it is specified that the money is not returned for material protected by copyright. Now, of course, the case will end up in front of a judge and Apple will probably reach an agreement with the man because he made a mistake by asking him for money twice for the same song, but it remains to be seen what will happen to others who are in the same situation.
