Apple was fined over 1 million euros in Europe for not informing its customers correctly about the fact that it benefits from a 2-year product warranty, in Australia the same thing was going to happen, but a miracle happened. Apple decided to double the warranty period of products sold in Australia, so that now customers will benefit from 2 years of warranty for Apple products and this without paying $100 for AppleCare.
Although Apple took a very good step and now its warranty terms comply with Australian law, the company tries to keep everything secret. Why? Well, because she will have to make the same change in Europe, for starters, or even in the USA, otherwise she risks a huge scandal and a serious deterioration of her image. Apple was insensible regarding the warranty period for products, it is still very lenient regarding the exchange of damaged products, but now everything could become even more favorable for users.
Apple has not commented on this change, its employees are instructed not to say anything about it, but as soon as the international press starts writing about the change, Apple will have to speak.
How long do consumers' statutory rights apply?
Statutory rights are not limited to a set time period. Instead, they apply for the amount of time that is reasonable to expect, given the cost and quality of the item. This means a consumer may be entitled to a remedy under their statutory rights after any manufacturer's voluntary or extended warranty has expired.
For example, it is reasonable to expect that an expensive television should not develop a serious fault after 13 months of normal use. In this case, the consumer could argue the item was not of merchantable quality and ask for it to be repaired, even if the manufacturer's voluntary warranty had expired.
