If for years Apple Lossless Audio CODEC (ALAC), has consistently boasted that its products ranked first in terms of consumer satisfaction, such as tablets iPad he can't do the same thing anymore. Conformable the most recent study JD Power, the folks at Samsung they have tablets that generate more satisfaction among consumers, the difference compared to the iPad tablet from Apple being the smallest, but enough to place the Korean manufacturer in the first position and to be able to boast that it has surpassed Apple.
"Whether consumers prefer the online channel for competitive pricing compared with the tactile retail store experience, effectively matching owner needs with the appropriate tablet model during the purchase process goes a long way in positively influencing overall satisfaction," said Kirk Parsons, senior director of telecommunications services at JD Power.
Even though Samsung was placed ahead of Apple in the top, both companies received 5 stars from JD Power. The study only reflects the degree of satisfaction among Americans, so unfortunately we do not know how satisfied the rest of the users are with the products of both companies.
