ING Bank: Official Warning, Obligation Imposed on Customers

ING Bank restriction

ING Bank warns its customers from all over Romania about a new obligation that was imposed on all of them just the other day, and that everyone should know about right now. More precisely, those from ING Bank have informed the clients from all over Romania that starting from May 8th, they are obliged to confirm online payments only through the Home'Bank internet banking service, if they are protected with 3D Secure .

ING Bank imposes this obligation quite a while after it officially announced the changes for customers all over the country, so many people already knew it was coming. ING Bank has already for some time imposed the use of Home'Bank for the confirmation of online payments made using ING cards, but only if it is about those that are protected with 3D Secure, the others still being confirmed with a code received via SMS, or being authorized automatically .

ING Bank: Official Warning, Obligation Imposed on Customers

ING Bank restricts online payments

ING Bank says that all customers who have not yet activated Home'Bank should do so immediately, otherwise they will no longer be able to confirm the online payments they make through the cards they own. This could confuse many people's way of shopping online, but it is good to know that ING Bank does not impose this obligation for all online payments made by customers, but only for some of them.

ING Bank does not require confirmation of payments to merchants to whom we have paid repeatedly in the past, or to those it considers trustworthy, even if the amounts do not exceed a certain value. In the case of websites outside Romania, where the 3D Secure system is not implemented everywhere, those from ING Bank will not impose this obligation because they cannot do without that security system, and it is good to know that.

ING Bank is not the only bank in Romania that imposes an obligation of this kind for its clients, so it is good to know that similar measures are also taken at other financial institutions.