Telekom is the largest telecommunications operator in Romania at the moment, with millions upon millions of customers throughout the country, and for them it offers a variety of benefits. One of these major benefits is the MyAccount application, which was specially designed by Telekom to allow its customers from all over the country to enjoy a series of special services that do not require visiting an office or talking to an operator of support.
Telekom thought to offer its customers from all over Romania more access to digitization so that they can have the best possible experience when it comes to the services they have. Within Telekom's MyAccount application, a special function called MyRepair is also implemented, it is designed so that users can ask for the solution of a problem remotely, without calling the phone numbers for support.
Telekom: The Special Benefit that Many Customers Didn't Know About
Telekom allows customers to ask for help directly from within this application with any kind of problems they may have, and within it they can also see at what stage their complaint is at the moment. The functionality that Telekom offers is so advanced that they can also see when the person who should fix the problem is coming, so that everything is available at their fingertips to know how to enjoy what they have is offered.
Telekom thought everything in such a way that it would be very easy to use by anyone who is interested in enjoying the functionality at the moment in Romania. Unlike other telecommunications operators, those from Telekom have implemented for their customers a functionality that is not available to the competition, so anyone will be able to enjoy it at the moment without too much trouble, which is excellent.
Telekom knows very well how important these functions are for its customers, so it will definitely continue to offer them in the future, and will also continue to improve them.
