Telekom: The Official Announcement, What Changes It Makes for Customers

Real Telekom

Telekom has a great surprise for its customers from all over Romania, and this is because it decided to make an important change aimed at them, and thanks to it we can enjoy better services. Those from Telekom have decided to launch a virtual store for customers from all over Romania, it being available especially so that people can more easily buy the products they are interested in, especially since they will also receive dedicated help for this purpose.

Telekom decided to make this important change because there was a need to offer a better experience for customers in Romania who are interested in buying products from their store or online at any time. Telekom says that this "live" virtual store also offers the possibility to talk on the phone with an agent of the company who can help customers buy the products they are interested in, and we are talking about an interesting premiere in Romania.

Telekom: The Official Announcement, What Changes It Makes for Customers

Telekom has created a special section on its website for customers who want to take advantage of this system, so you have to go there to benefit from this special experience. The problem is that you won't always see someone in front of the camera filming in one of the Telekom stores, but even so, you can ask for help by phone from one of the employees who knows well the products that are on sale.

Telekom launched this new "live" online store only for the products it sells under its own regime, and although it also owns Germanos, for now nothing from this system has arrived there. Although the idea is interesting, this "live" store has an agent available to provide information about the products only between 09:00 and 17:00, so outside of these hours you will not be able to talk to anyone, so if you are at work, you are not very lucky to receive personalized information.

Telekom offers more information about this system right on its website, so you can go there to find out all the details you are interested in regarding the purchases made through it.