Vodafone, one of the telecommunications groups with the largest number of clients in Romania at the moment, decided to issue a last-minute official notice, through which it wants to bring a serious problem to people's attention. We are talking about a problem related to fraud that affects more and more Romanians, the Vodafone people talking about the steps that a person must follow, in case he has become the victim of a fraud or theft, and has achieved this.
Vodafone says that, if we were the victim of fraud or theft, we should contact the company immediately, via the phone numbers *222 or 0040 372 02 2222, so that the company takes the necessary measures to protect us. If our phone is stolen, then Vodafone says that its SIM card can be blocked, so that no phone calls are made to numbers with a surcharge, and we have to pay the associated additional cost.
Vodafone: LAST MINUTE Official Notification for Millions of Romanian Customers
Vodafone also informs us that, if we happen to have stolen login data within the MyVodafone platform, measures can be taken so that access to our accounts is temporarily restricted, if the associated email address is also compromised. This assures us, for example, of the fact that no one will be able to make recharges in the Vodafone network by paying on our bill, so we avoid having unwanted additional costs, if we notify the company.
Vodafone tries to help Romanian customers in any kind of situations in which they have problems due to theft or fraud, but it is important to act in time, before serious sums of money accumulate as additional costs. In general, in such situations, Vodafone helps customers, especially if it's about recharging or calling numbers from its network, but everything also depends on the customer's reaction speed in this process.
Vodafone has more details on its website about how we can prevent fraud and serious money losses, so it's worth looking carefully at the details provided by the company.
