In the last few weeks, the internet has been down problem cards and unlimited subscriptions suspended or blocked by mobile phone operators Orange, Telekom and Digi Mobil because of those from Vodafone who launched a promotion that revealed greed and the fragility of the mobile phone system in Romania.
The problem of the limitless
Taking the risk of critics and desperate to limit the losses generated by certain customers, Orange, Telekom and Digi Mobil have started to suspend subscriptions with unlimited national minutes or cards with the same type of benefits, customers reporting on the internet the lie of the greedy system.
Although Orange, Telekom and Digi Mobil promised unlimited minutes in the network and outside the network for those who buy their cards and subscriptions, what they forgot to mention is that when the user talks outside the network more than in the network, he turns from a client into a damage generator.
This is also the situation with the Vodafone promotion in which Romanians are taking ad litteram the word unlimited they thought they could cheat the greedy mobile phone system and i can get mobile phones or benefits in the Vodafone network with little money, but apart from them there were also exceptions, that is, people who did not use their benefits for anything other than daily needs.
When the suspension is made
In order for a regular customer to become one of those that the operator must get rid of in order not to lose money, he they have to talk more outside the network than in the network, so the customer will generate higher interconnection costs for the operator than the receipts made for the minutes received from other networks.
In practice, when a customer only talks outside the network, he will wake up with a suspended unlimited subscription or card. If that customer combines calls, but the number of minutes spoken outside the network is overwhelmingly higher than the number of calls received, then the suspension action will be identical.
There are no clear limits of minutes that can be talked outside the networks, before the operator takes the action of suspending one subscription or another, but when the number of calls outside the network is 10-20 times higher than the number of calls received from another network, you can expect suspensions.
Of course, we should also talk about large amounts of spoken minutes, i.e. thousands of national minutes spoken outside the network, and dozens or no minutes received from other networks, before a suspension action takes effect, and this is because only then the operator loses money with that customer.
Conclusion
Operators have always talked about abuses by customers who kept their phones constantly open with calls to the Vodafone network, but complaining about abuse when you promise unlimited reveals the fact that you only wanted to deceive your customer with an unrealistic promotion.
In conclusion, for an operator to suspend a subscription or a card with unlimited benefits there must be a very large discrepancy, xx times, between the number of national minutes spoken outside the network and those received outside the network.
