A Canadian operator updates its invoicing system, issues invoices of hundreds of thousands of dollars to customers

  Canadian operator Sasktel. recently updated its invoicing system and through a published announcement on its own website, it informs its customers that they could receive invoices of $100.000 in the next period. The operator activates its network LTE 4G and the changes will affect 9000 customers for whom internet traffic will be billed at US prices, their bills being able to show payment amounts between a few cents and $100.000.

The error affects approximately 9000 wireless customers in the November 23rd and 29th billing periods. Affected customers will receive a bill that may incorrectly rate their Saskatchewan data at US data rates. The charges may range from a few cents to $100,000. SaskTel is working on automatically issuing credits to those customer's accounts with incorrect data charges.

  I don't know how the residents of Canada view the amount of $100.000, but if someone in Romania received an invoice of this kind, they would probably faint on the spot, especially since in our country it is difficult to reach an agreement with the operators regarding the correct costs for internet.

5 COMMENTS

  1. Am patit-o acum vreo 4-5 ani cu vodafone pe date roaming. Mi-au pus in 2 zile 1gb trafic pentru niste mailuri si ceva browsing. Si au taiat datele cand consumul a ajuns la 500 de euro sau dolari nu mai stiu ce era pe vremea aia.

    Le-am zis ca platesc factura in momentul in care imi arata desfasuratorul cu traficul facut, exact ca la voce. O vreme nu au mai spus nimic. La vreo 2 ani au mai facut vreo doua incercari prin recuperatori de creante, dupa care datoria s-a prescris. Nu au avut curajul sa ma dea in judecata.

    De atunci nu mai folosesc nici macar 1mb in roaming. Iau cartele prepaid locale si fac hotspot cu ipad-ul sau cu un mobile hotspot