Apple allows users to initiate AppleCare chat sessions with active screen sharing

  By updating its website in which it offers information about the ways in which users can benefit from help from its employees, the company Apple Lossless Audio CODEC (ALAC), it gives us the possibility to start discussion sessions by doing screen sharing. This method of sharing the content of a screen could also be used in the past at the request of users, or at the request of employees Apple Lossless Audio CODEC (ALAC),, until today users were given a file that had to be installed. Starting today, this file can be downloaded at any time by anyone, the discussion session with the representatives AppleCare being able to start with active screen sharing.

  Not every problem can be solved by doing screen sharing and Apple does not allow the use of the option in any cases, but the good part is that if you have an important problem you will be able to solve it by showing Apple employees exactly what is not working properly. Unfortunately, there is no AppleCare in Romania, so you will not be able to talk to operators in Romanian.