Once every few months, one of the large American companies specializing in the sale of warranty for mobile terminals and performing repairs, publishes studies regarding the main complaints reported by the owners of certain smartphones. iPhone 5S, Samsung Galaxy S4, HTC One si Motorola Moto X are at the center of a new study, and after analyzing over 8 million reports of problems/dissatisfaction, the people from Fixya tell us what are the main problems reported by the owners of these 4 smartphones.
According to the information of the new study, the owners of the mobile terminals listed below have the following complaints:
iPhone 5S:
- Reduced battery autonomy – 25%
- Functional problems of Touch ID – 25%
- Screen size – 15%
- Sudden closing of applications – 15%
- Various other problems – 20%
Samsung Galaxy S4:
- Terminal overheating – 25%
- Reduced battery life - 20%
- Functional problems generated by the screen - 20%
- Functional problems generated by the application for making calls or messaging - 15%
- Various other problems – 20%
Motorola Moto X:
- Insufficient storage space – 30%
- The quality of the images displayed on the screen – 20%
- The quality of pictures and video clips recorded using the included camera - 20%
- GPS operating problems – 15%
- Various other problems –15%
HTC One:
- Reduced battery life - 30%
- Problems generated in the playback of audio files - 20%
- The quality of pictures and video clips recorded using the included camera - 20%
- Blinkfeed System Issues – 10%
- Various other issues – 20%
As you can see, each terminal has its own set of problems, and battery life is one of the biggest, but smartphone manufacturers still don't want to solve it.
