If you own a product Apple Lossless Audio CODEC (ALAC), which is out of the warranty period, then you know for sure that you have the possibility to benefit from some online support from Apple Lossless Audio CODEC (ALAC), for various problems, the company having a chat platform dedicated to this. Although the service was offered free until now, the American company intends to charge users who will try to use it, $19 being the amount that must be paid to benefit from the help.
Company Apple Lossless Audio CODEC (ALAC), offers phone support only to those who have products under warranty, air this policy will also apply online, where users with terminals under the normal warranty period, or who benefit from AppleCare will receive free support. In the rest of the cases, users will have to pay an incident fee of $19, or purchase a package AppleCare which extends their warranty for a longer period of time and offers them various other benefits.
In order to implement this system, Apple had to develop a special web platform to register user payments in a secure format, the new service will be launched starting next week. All support will be offered online for those who need help, and Apple will also offer the opportunity to benefit from free support if users have terminals under warranty or have other conditions that give them the opportunity to benefit from this free of charge.
