Opinion: The main problem of UNLIMITED offers in Romania

For more than a year, a war of unlimited offers for mobile phone subscriptions has started in Romania, Telekom, Orange, Vodafone and Digi Mobil having UNLIMITED subscriptions and cards for all kinds of tastes.

UNLIMITED

Looking at things from a customer's perspective, unlimited means the ability to talk as much as you want and surf the Internet as much as you want without someone telling you to stop because they don't like the fact that you've consumed a very large number of minutes or MB. Unlimited means the freedom to do whatever you want without the normal limits of a subscription, but in Romania unlimited does not have the explanation from the dictionary, but the explanation that the company that offers the most money to the authorities wants.

The unlimited limited from Romania

In Romania, unlimited offers are just dust in the eyes of customers who are tricked into signing expensive or cheap subscriptions and who reach a very large number of talking minutes at a given moment and find out that in reality they lived an illusion. This was encountered by many subscribers of Digi Mobil this week when the operator frankly said that, although it promotes unlimited subscriptions, those who exceed 3000 international minutes of talk choose to have the service suspended and if they are not satisfied, they can leave.

I have seen many Romanians who have accused their peers of not having a bit of respect for poor companies and not having a bit of decency when talking on the phone, something that can only happen in our country, right? Well, my dears, when you say you offer unlimited, then you offer unlimited and don't complain when you realize that people really talk as much as they feel like and most likely generate serious losses, otherwise I don't understand why the suspension messages started appearing .

The problem with limited unlimited exists with all mobile phone operators, but the only "smart" ones who managed to "put their customers in their heads" are those from Digi because they promised unlimited international and now they are kicking. What Digi Mobil is doing is not morally correct nor legal, after all, since they have committed themselves to offer unlimited anywhere and anytime, but in fact they offer limited, but who can sue them, together with ANCOM, to prove that Romania is not a country ruled by dogs?

Problems of this kind would not exist if the operators were not so greedy as to shamelessly lie in offers, but Romania is a country that endures a lot with corrupt people who are able to do anything for money. The even worse part is that regardless of the morality of the offer, Digi Mobil has the best price for talking abroad, but wouldn't it be simpler and hassle-free to say that it offers 3000 international minutes instead of limited?

59 COMMENTS

  1. I agree with you when you say that it should clearly say 3000 international minutes per month instead of unlimited, I also received this message but in the end I pay 5 euros and have unlimited net + national and 3000 international minutes, I don't think that a to consume them, but they should specify because even with 3000 international minutes the offer is the most advantageous.

  2. @Bogdan: is there a lie here? Or just the fact that Digi acted extremely badly? And now I'm waiting for the one who will say that Samsung paid me to say something bad about digi.

  3. Unfortunately, in this country the authorities lack a strong pair of..., if someone from the competent authority would go and give them a fine of 15% of the turnover for 10 years for defrauding customers, they will probably think 10x before writing all the nonsense in the advertisements. Unfortunately, the consumer also has a pb that he can't document himself well in relation to these wonderful, unheard of, mega fantastic offers and only live and replayed at RDS RCS.
    But this is Romania, it's a beautiful country, it's a pity that it's inhabited, or a sucker is born every minute, or the sparrow doesn't shake hands with the crow on the fence and other words of spirit from the people.

  4. That's how it is in Romania, you complain about everything. Yes, digi has "unlimited", or 3000 min as some say, but are you healthy to use 3000 min on the phone? Zaone, what's wrong with Digi anyway, I also have unlimited orange (which I will give up) with a few times higher price than digi. But I didn't manage to spend 3000 minutes outside with 95% of the family is there. -1 for zones

  5. I think it's about what the word unlimited means, in November 3000 minutes, December 1500, January 500... who knows how far "unlimited" will go in Romania, I think an attitude must be taken.

  6. But the Romanian is satisfied with what he gets and that's why it's like this with us Romanians. Personally, if I had an unlimited subscription and they did this to me, I would sue them, I have unlimited but in another country and if the network went down for a few hours and I couldn't vb called me and apologized and offered me a month of ab without paying

  7. It's not about lying. It's about equidistance... I understand that this article is an opinion and whatever is written in it is strictly subjective. But I'm talking in general about the articles related to Digi. I don't remember an article that appears so many times in which Vodafone is for example criticized because unlimited is not unlimited. I say Vodafone not because I am suggesting any connection (including financial), but because it is the only example that I concretely know of that uses the same marketing technique as Digi.

  8. The main idea was to refer to the other mobile phone companies, with examples like you do with DigiMobil, but you would only blame digi. As a principle, you are right in what digi did, but as they mentioned in the message sent, anyone who wants to can cancel the subscription. Do you know someone who canceled their subscription because they only have 3000 minutes on their mobile... the rest remaining UNLIMITED?

  9. and I believe in zaone... you are profoundly unfair about digi
    instead of appreciating and encouraging the offers from digi, every time you leave the feeling that orange vodafone and telekom are trying through you to ridicule the effort of this company to bring low prices for mobile telecommunications services to Romania

  10. well, brothers, I pay 4 euros per month to digi (I have 2 subscriptions) and so far I have the following timeline: Until 2014-11-28 09:00 you have consumed 945 national/international min and 3412 MB. Estimated payment amount EUR 0.00 without VAT. you??

  11. Why don't you also tell about the unlimited offer from Vodafone??? It is more criminal for them! They tricked me that I would have unlimited minutes and SMS (national) for 9 euros. After I activated their offer I had a huge surprise. Their unlimited was actually 1200 units. One unit = 1 SMS = 1 mb = 1 call minute. So... you sent 300 SMS, you watched a 700 MB movie online, it means you still have 200 national minutes after which... bye-bye! So here you pay twice as much and get three times less than at RDS.

  12. let's say brother you have 3000 3000 3000. not that you have unlimited. the idea is anyway that the majority get an unlimited subscription, don't ask the details. it's best to fill in questions before signing.

  13. -from a technical point of view, Zaone is right. 3000 minutes is not equal to unlimited. Just as it is not the case with other operators either! So the sin is not unidirectional, more the obsession with unlimited no

  14. Why do some Romanians want to have as much as possible without paying or working for it?
    It's 5 euros, less than a pizza, and 3000 hours means more than a year of working days! The insatiable fully deserve it! Digi is absolutely right.

  15. @Why?: Why do we have to be mentally limited to not understand what it is about? This thing with fomism only denotes man's incapacity of the real problem.
    @Valeriu Pricop: If you also commented on my article about the unlimited Vodafone card, there are people who say that the situation is not like that. In addition, you are the only one who hears him say this, while Digi has a much bigger problem, with a lot of evidence regarding their ass.
    @iulian: Orange, Vodafone and Telekom have never paid me to denigrate any of their competitors, not even among themselves, so whoever believes something like this means that he lives in a perpendicular world. On the other hand, I said in the previous article, but also in this one, that despite the bullshit they do, the offer is the best on the market at the moment, only that they are ordinary liars in advertising and for you can kiss them where the sun doesn't shine.
    @aurel: Ditto what I wrote above.
    @Bogdan: The same as what I told Valeriu. When the world publishes messages like those from Digi, I will write about them, whether it is about Orange, Telekom or Vodafone.
    I've been a digi subscriber for about 7 years and I wouldn't give up their fixed network because it's the best in Romania, and if I needed to talk on the phone all day on any network, I'd get Digi Mobile without thinking. but what they do is a donkey and a joke.
    The worst part is that you swallow it and worse, you take their defense, like what happens in the case of those affected by Stockholm syndrome, even if it is a rather inappropriate comparison.

  16. I cc on all kinds of discussions and the personal opinion of some.. yes, unlimited.. it means .. NO LIMIT.. from 0 to infinity!!! What interests some people is that 3000 minutes means more like nush what..or that anyway 5 is good for 3000 minutes..brothers..not I told Rds Rcs to make such an offer..or any other mobile phone operator but IF THESE CHRISTIANS SAY THEY GIVE UNLIMITED WITH 5 E, SO BE IT!! Next time they say UNLIMITED COSTS 1000 euros per month and then I decide if I want the offer or not or if I need "Unlimited" minutes!!
    ROMANIAN bullshit.. offer the bomb to sound good, the guys buy.. and then they keep quiet.. it's ok and like that, in their thinking..
    Finally..

  17. Zaone..keep calm..these idiots who write here..are Romanians..with Romanian thinking...chill you have nothing to do with the chickens around here..

  18. 1. The unlimited gogomania thing wasn't released by Digi
    2. ALL operators in Romania limit after a large amount of minutes consumed
    3. Digi is the only one in Romania who had the courage to say how much this unlimited is equal to. Your friends from Orange didn't have this courage, I don't say anything about others because I only say precisely what I know.
    4. At least 98% of Romanians do not reach the threshold of 3000 minutes spoken outside of Romania, so who are we talking about?
    5. I also do service at a telephone exchange from a large pharmaceutical company, I don't give names because it's not professional to do that. All the telephone lines were moved to RDS and the girls from the dispatcher were given android phones on which they installed the digioriunde application. That is, 4 girls actually work at a real phone number. The boss happily showed me that last month he had more than 12.500 calls per number without the RDS cutting off his pasta or receiving limited SMS.

    It doesn't have 4g LTE, you dislike Zaone as you can see this in every article you write about it, but it is something suitable for a lot of people in Romania... whether you like it or not.
    I also belong to the category of the 98% of Romanians who do not exceed 3000 international minutes, I had approx. 850 vb minutes in Greece plus approx. 600 min on mobile phones in Ro, and I do not pay more than 24 RON per month. At your friends from Orange, I couldn't get away with at least 150 RON per month.

    Do you have the courage to leave the front lines for everyone to read or do you think that reality bothers the orange people too much?

  19. @Transzitorul: I told someone above that he lives in a perpedicular world, I tell you that you do the same.
    Your friend's story falls into another category, not that of normal users.
    And finally I say that although Orange, Vodafone and Telekom would limit, your friends from Digi are the only ones who suspend services and subscriptions.

  20. The transistor is talking.. So that he can write something here.. I think he doesn't understand the subject and I think he is cleaning the company he is talking about.. he hears another one.. he writes something here.. and look where he lies Romanian intelligence..in a transistor..and there are many like this one..

  21. It amuses me how some people write here that "you are crazy to talk for 3000 minutes"... If I paid the price requested by the said company for a service that includes something unlimited (ie 1440 minutes/day if I want) it means that this is what they have to offer me . These messages threatening to suspend or suspend the service represent a typical Romanian "trick" practice... They are embarrassing

  22. As an idea, yes, it is correct to say 3000 instead of unlimited, but I personally
    at €5 per month, I don't take into account this problem. I also have 2 digi subscriptions, one for my wife and mine, I live in the house, so you say it's fixed. 3 weeks ago I subscribed to orange iPhone 6 SUBSCRIPTION €41 (not 5 as with digi) and in the subscription I have 1000 min and international sms. everything is good, after 2 3 days I gave 2 tel in the UK, after another 2 days I check cost control 4€ additional cost. Directly over them why I have 4€ over , because we don't know when the next invoice will come after a lot of trouble with them, they look in the system and it says you called in the EU. so??? I have 1000 min what the ....!!!! be from a smaller network and that they don't work with all operators blah blah blah. OK OK OK when I subscribed I briefly asked them about international min... and they didn't say that they are only for certain networks they said CLEARLY 1000 international min .if it was 5€ like at digi, I wouldn't take them into account either, but at 41€ a month, they would burn me and so I really feel like going in on them and dropping a big BOMB on them!!!

  23. SUBSCRIPTIONS WITH UNLIMITED MINUTES ALWAYS HAVE A LIMITED NUMBER OF MINUTES!!! For example: at Orange, some unlimited subscriptions have 5000 minutes. However, how fried in the brain do you have to be to burn 3000 minutes, then 5000??? There is a VERY SMALL percentage who actually use it (job, passion to speak...etc) but the other 99% want it out of pure snobbery... a cretinism. We were, ARE, WILL BE a greedy, greedy and stupid nation.

  24. This is the problem from my point of view related to the price of unlimited minutes. Big scam for 5€ let's get fired up with digi, I don't really see it. With those from orange they charge you 41€ and burn you from the start with only 2 phones in the UK for a few minutes each with an extra €4!!! From my point of view with this thing ORANGE=SCAM

  25. I have been reading this forum for some time and I can say what I have noticed. Regarding your opinion on the unlimited from rcs, you are right, Zaone, but you are criticizing them too much when you should be criticizing the tariffs of the 3 big operators in Romania. Another remark is that you advertise Telekom too much since it came to Romania and my opinion is that they have worse offers or higher rates than Cosmoteu. Make an objective parallel, as you always do, because it's a website, not a blog. It is strictly my opinion. Otherwise, all respect for the site is very useful, I read it with pleasure

  26. we are a crazy nation... if we have "unlimited", then we talk indefinitely until we pee green due to radiation... why do we do this? then like this, for nothing... that we still have "unlimited". We don't have anything important to tell each other, but still let's call that we have "unlimited" and otherwise the included minutes are wasted... as I said, we're crazy... we'd like the "unlimited" to be carried over to the following month, and to have " unlimited to unlimited"... to be able to sit with the phone glued to the head (corrective) to operate and insert the phone into our head, so that we can even talk all the time... to count on the phone together with the interlocutor the dust threads around ours, or the raindrops that fall from the sky, or all the stars in the sky, this is because we have "unlimited"... we have nothing important to say to each other, but it must be said that the "unlimited" is wasted and we pay for it... the first to they started with "unlimited" there were those from Cosmote... then followed those from Vodafone... none of them offered "unlimited" except to a certain extent, and only for a certain service... then Digi got a little closer to the real "unlimited"... and the new one still doesn't seem to suit us... we pay 4 euros for "unlimited"... a pack of cigarettes that we smoke in a day, a bottle of drink that we drink with a friend, a service of the cosmetics that we do in half an hour, all these have the price of a service that we use for a whole month, and especially one that is particularly important these days, the Internet and the telephone... and we complain that " the unlimited" is limited... then I said, we are Romanians and we should make a petition: FOR ALL THOSE WHO HAVE UNLIMITED SUBSCRIPTIONS, LET US BE PAID BY THE MOBILE PHONE OPERATORS... and I think we wouldn't be satisfied even then... it's hard to be satisfied "unlimited"

  27. Howdy. I had an Optim subscription from digi signed in mid-October. I want to mention that I don't have more than 100 min on international, but when I received a message that unlimited with them means 3000 min, the next day I went and canceled the contract. It's a matter of principle. Now I pay 10€ to orange on prepay, but that's how I chose... 300 min, 1,5gb net, etc. Not unlimited which is limited.

  28. I also received a message from digi with the same limit of 3000 international minutes on the mobile phone, if I exceed it, it leads to the cancellation of the card. It is quite simply a thief and I do not say that it is also blackmail considering that in the contract it does not say anything like that, but in the message it says that if it doesn't suit me, I can close the subscription in a maximum of 30 days!!

  29. @Marius: please, if you can make a printscreen of the message, put it on Zaone so we can see it too. I'm also on digi, but I haven't been able to talk for more than 450 minutes on an international mobile phone. I've also sent him to Zaone, a prince with the conversation starter. Sincerely, Catalin.

  30. I'm not saying that we don't like to talk or I'm not saying that Romanu is the way he is. But here it doesn't matter anymore, since the operator tells you that it is unlimited then brothers, unlimited be. What interests me is that it's 10 thousand minutes, or that someone else tells me that I don't have a personal life because I'm on the phone non-stop. But did you know that out of those 3000 minutes spoken, there are not 3000 minutes? Did you know that if you talk for 35 seconds on a call, it's not considered 35 seconds but one minute?
    And it doesn't matter once again, UNLIMITED = as much as you want. These people should be prosecuted. The contract does not say anything about having a maximum number of minutes. As long as the customer respects his obligation to pay the subscription, the operator is also obliged to honor the contracts made with his customers.
    And now I'm thinking about those embarrassing ads from RDS with the digi mobile optimal unlimited subscriptions :-)))). Or this madness with the 6-month 100% discount. Just lies.
    In a civilized country they were already sued. But here, instead of being united and saying, it's not ok, it's not normal not to respect a contract, we laugh at those who have this problem saying that we don't have a personal life or I know what. Talking for an hour a day is nothing these days.
    When you go to the store and to the cash register, you are given gum instead of change, how was it? Let's not forget that no matter what we buy, or what we contract, it's our money, which is very little in this country anyway.
    So I propose a mass trial.

  31. Those who keep blaming the "nation" can leave the country and look elsewhere, because instead of paying 41 euros to Orange for a few minutes and 2 GB of net, I'd rather stay with digi, which offers me unlimited everything except international minutes (3000) and which I don't talk about anyway and all this for 4 euros...Orange, in addition to being the worst when it comes to signal, also has very expensive offers...at least with digi I have signal everywhere and those who they cry because they no longer have internet, I can very nicely change the network manually to digi so that it doesn't switch to national roaming (but less signal)

  32. @Sergiu: My fingers hurt from what I explained. Digi has the best offer, but they are liars because:
    1. they say it's unlimited everywhere, but after you sign the contract, they tell you it's limited.
    2. changes the rules during the performance of the contract unilaterally, violating its contractual obligations, which is illegal.
    Digi can be sued and pay huge fines and damages if their customers join a class action lawsuit.
    Why is the problem bigger at Digi? Because the subscriptions and services are suspended, and I haven't heard of anything like that for the rest.

  33. It seems that nobody understood the SYSTEM. It's somewhat simple: in short, all operators have an exchange of minutes between them. These minutes correlated with subscribers' consumption generate a limitation in order not to generate a loss for the operator. Rds can cover 3000 minutes now, after which it pays and the 4 euros from the subscription are not enough. If those who spend hours on the phone would also use voip digi, they would have room to increase the limit. Why put the limit at 3000 when next month the limit is at 10000? It's like we're a group with a few billion minutes. If there is no abuse, some could have real unlimited, that is, talk non-stop.

  34. Thanks to Digi we are at the top of the internet in the world, thanks to Digi all operators have reduced their prices. Now, as good Romanians, let's see how to sue them and how to lock them up

  35. Almost no connection, only that they are packaged (in most cases)
    Digi mobil is a cheap and stupid "social" operator, but thanks to them I am very happy with orange now

  36. Sebastian...you have a crazy idea..right..and there are many here who don't even understand the SUBJECT THEME..but they write all kinds of personal opinions...
    IT CAN BE SEEN HOW MUCH HIS HEAD IS GOING ON THESE ROMANIAN FRIENDS...
    They compare their personal lives, opinions about how many minutes we should talk on the phone, that other operators are the same... etc... idiots with diplomas, they give their opinion here..

  37. @ myself: this is the idea to give our opinion. Personally, I have 5 company subscriptions to all operators, I have been analyzing the offers since there was only Telemobil on the market and the neighbors heard me on the radio...
    I have customers-friends at Orange Vodafone and Digi and I thought I could express my opinion
    For example, Vodafone is better than Orange in Albania because it has much lower prices (there is Vodafone in Albania)
    Sorry for deviating from the topic

  38. An unfortunate aspect of Digi is that they don't have real roaming. In many non-EU countries, they do not have partnerships, which means roaming does not work (eg Bosnia and Herzegovina)

  39. @zaone. Out of curiosity, which mobile phone operator are you with and what offer do you have? Maybe it will help us when we terminate the contract with digi.

  40. @aurel: What is the relevance of this? I need mobile internet, I wouldn't move to Digi unless it adds 4G and coverage throughout the country, but it takes another decade for something like that.
    If I were to start doing speed tests at the operators, you would say that all three of them took a house from me to screw the one from Digi.

  41. However, I didn't understand what offer you have? (be it a loyalty one). Of the 3 "big" operators, would they have 4G coverage throughout the country?

  42. I understand what you want to say, what I don't understand is why you didn't come with examples from the other operators regarding their false offers. I see the offer that you don't want to reveal... I guess you have "unlimited" net... to which decreases the speed after a certain no. of GB.

  43. that ad with belgravistan, it suits you perfectly... how can we accept an unlimited subscription of 4 euros... it's too cheap... INCLUSION is the key to "success"... to the messages via TAM-TAM with you... you don't deserve either the internet or the telephone...

  44. @adrian: Which unlimited?
    @aurel: I don't see what my subscription offer has to do with Digi, seriously. Now if you're going to tell me that the "unlimited" mobile internet from Digi is better than my "unlimited" 4G, you're going to make me think you're no more than 15 years old.

  45. I didn't make any reference to the internet from digi as being better or worse, you are taking the discussion in another direction. I asked you what offer you have, you came up with the argument that you are interested in 4G. I asked you what the "unlimited" offer you have and you diverted the discussion with the comparison between internet speeds from digi and 4G (yours, whatever it is). I asked you why you didn't come up with opinions about the "unlimited" offers from the other operators. Here you are silent. This means either you accept that the others are not playing correctly, or you did not document yourself when you wrote the article, or you are biased... (in fact, I think you are on the pre-pay card).

  46. Let's be serious... Telekom came with the same "unlimited" offer, but with 5 times higher prices!
    Indeed, digi does not have a good coverage, it is still in development! For the common man, I think their offer is perfect!

  47. Man, stop defending them. Companies should not lie. POINT.
    He can talk for 1 million minutes, but what's the problem? It's his right!
    That's how it's specified in the contract, that's how he's lying when he makes the contract!

    Lying companies should be CLOSED.