Last night I told you that a Galaxy Note 7 with an apparently "safe" battery caught fire in a plane from the USA and led to its complete evacuation, plus the cancellation of the race. The big problem here lies in the fact that the terminal would be a replacement unit in which Samsung would offer a battery that should not explode, but this would have happened contrary to expectations.
That messy Galaxy Note 7 was taken over by the firefighters of the city where the airport where the incident happened is located and is currently being investigated. Separately, the US National Consumer Safety Authority has announced a separate investigation to check whether Samsung lied when it said the new Galaxy Note 7s were safe.
The authorities will also discuss with the owner of the Galaxy Note 7 terminal, who claims that he received the terminal on September 21 as part of the replacement program for terminals with defective batteries. Considering that we are talking about very serious accusations and investigations by the authorities, it is unlikely that the owner lied, especially since the Samsung website confirms that the unit is one of those with "safe" batteries.
Galaxy Note 7 investigated by US authorities
If the investigation really proves that Samsung failed to solve the problem of exploding batteries, then even the replacement units could be recalled for replacement. In this situation, the Galaxy Note 7 will be extremely difficult to continue to be sold by the Samsung company, considering all these problems.
"CPSC is moving expeditiously to investigate this incident. Thankfully, reports indicate that all of the passengers were able to make it off the plane without harm. Agency staff has already reached out to the FAA and Samsung to gather the facts about the incident."
The Galaxy Note 7 terminal that caught fire yesterday was closed because the owner asked it to do so, so it was not charging and not even working at the time of the incident. Upset with the problems that the Galaxy Note 7 keeps generating, the owner switched to the iPhone 7, and if Samsung's problems continue, many will do the same.
