DIGI, Telekom, Orange, Vodafone they have accumulated millions upon millions of clients in Romania, a very large number of people who pay them billions of euros monthly, and with some of them they have complex contractual relationships. Some of the DIGI, Telekom, Orange, Vodafone customers receive services based on contracts that allow their provision, and these contracts also have clauses that allow them to be unilaterally modified by the operators, and ANCOM explains to us under what conditions this can be done.
DIGI, Telekom, Orange, Vodafone can modify, according to ANCOM, the contracts of customers in Romania only if they notify them at least 30 days before the modifications become active for the services they receive. This notification period is essential for customers because they must inform themselves very well about all the changes made by DIGI, Telekom, Orange, Vodafone, and decide whether they want to be their customers or not.
DIGI, Telekom, Orange, Vodafone: Very IMPORTANT announcement for ALL Customers
DIGI, Telekom, Orange, Vodafone they cannot force the clients to accept the new contractual terms, the latter being able to terminate the contracts within 30 days without paying any compensation to the operators. ANCOM specifies this very clearly, so if DIGI, Telekom, Orange, Vodafone changes in any way the contract on the basis of which they provide you with services, you can cancel it without paying anything within 30 days of notification.
DIGI, Telekom, Orange, Vodafone can notify all clients about these changes by email, SMS, fax, letter, or through the user's client account, so that the information must have all the data clearly mentioned there. Following this information, if within 30 days the client does not decide to terminate the contract received from DIGI, Telekom, Orange, Vodafone, then it is considered that he has accepted the changes imposed by the telecommunications operators.
DIGI, Telekom, Orange, Vodafone in the last 2 years, they made a series of changes to the contracts regarding the provision of services in Romania, and every time the clients had the opportunity to give up without problems.
