ING Bank recognized a last-minute problem that many of his clients from all over Romania are facing, a problem that you should know about right now, because you can be directly affected by what is happening. ING Bank admitted yesterday the fact that some of its customers have problems logging into HomeBank using a code sent via SMS, and the problem still persists, unfortunately, which upset many customers.
ING Bank also has problems with the SMS sent to confirm payments, the same situation being reported by some of the clients in Romania, they are left without the possibility to make payments to anyone at this moment. In the case of some clients, the problem persists for several days, with ING Bank not being able to solve it, and for others it seems that it is getting worse, but the bank says that it is working to fix the problems that have arisen.
ING Bank: ATTENTION to the LAST MINUTE Problem for Customers
ING Bank it does not give any indication as to when the situation could return to normal for its customers, or if the problem is related to any service provider, more precisely the one that sends the SMS on behalf of the bank. ING Bank does not say whether the problems are related to certain telecommunications operators, or whether it does not matter from whom any customer who no longer receives an SMS to log in to HomeBank has services.
ING Bank he doesn't have problems of this kind with his services very often, but even when they do appear, they seem to be quite difficult to solve, which most certainly does not make many people happy at the moment. ING Bank knows very well that it must resolve this situation as quickly as possible, but since it has not yet managed to do so, then we are most likely talking about a much more difficult problem than it seems at first glance.
ING Bank sends via SMS codes for a variety of actions that customers do in its platform, so problems of this kind make it mostly impossible to manage accounts, make payments, and not only that.
