ING Bank: IMPORTANT Message for Customers, Change in 2021

ING Bank has a very important message for all clients in Romania due to a radical change imposed on everyone.

ING Bank complication

ING Bank sends a very important message to its clients from all over Romania at the moment, and this is because a very important change was made from the very first day of 2021. I told you about the fact that ING Bank imposed a new method for the authorization of online payments made by its customers from all over Romania starting on January 1, 2021, and today comes a new message regarding this process.

ING Bank presents below the main method of authorizing online payments that the vast majority of its customers from all over Romania will use, this being the most "at hand" for everyone. This method of authorizing online payments made by ING Bank customers requires the use of the HomeBank application to continue the authorization process through biometric authentication, but also through the use of the password for access to Homebank.

ING Bank: IMPORTANT Message for Customers, Change in 2021

ING Bank shows us below that after we initiate an online payment through an online store, or any website, the authorization method will also become available in the HomeBank application. This involves first of all logging into the application with a biometric security system or password, then confirming the online payment authorization, and finally using the account password to complete the process of authorizing the respective online payment, the whole process being very complex.

ING Bank it is not the only bank obliged to impose such complex measures for the authorization of online payments in Romania, in the case of other banks the process is slightly different, but with so many steps to go through. Everything is done with the aim of better securing the online payment procedure for customers from all over Romania, but unfortunately this also brings the problem of additional authorizations, but at the European level the decision was made that the banks should impose these measures for the benefit of their customers.

ING Bank imposes this complex method of authorizing online payments only if the website through which we make the payment has a 3D Secure system implemented, otherwise it can be refused.