BRD Romania has issued a last minute announcement to all its customers across the country due to a very serious problem that has affected them, but which still brings them something free in return. More precisely, this week the clients of BRD Romania had serious problems in using the mobile banking application of the Romanian bank, and this generated quite a lot of upset among those who wanted to make transactions, confirm online payments, and not only .
BRD Romania acknowledged the fact that his mobile banking application had performance problems, and decided to reward his customers with something free, although it is not known if everyone will appreciate the gesture. BRD Romania has decided to offer all customers who have active MyBRD a 15% discount for purchases made through the Carturesti website, all as an attempt to apologize for the operational problems the platform had to.
BRD Romania: Last minute announcement, what Romanians need to know
BRD Romania does not provide details about what was behind these problems, saying only that they have been solved, and the mobile banking application can be used normally now. Normally, BRD Romania customers who have the MyBRD application should have received an SMS or an email with a discount code that they can use when completing an order on the Cartusti website, and if you have not received something like that, you can ask for it.
BRD Romania he made this decision after a lot of people complained on his page on the Facebook social network about this problem, and more than likely some complained through other media as well. In this idea, offering a discount code of this kind seems to have been the only good solution found by BRD Romania to appease the customers, although probably a code with a somewhat more general applicability would have been more useful.
BRD Romania he does not usually have problems of this kind with his services, so we are talking about a rare occurrence, but even so, it cannot be overlooked by the clients who use his services.
