BRD Romania: ATTENTION! Important Official Message with a Customer Problem

BRD Romania ATTENTION Important Official Message Customer Problem

BRD Romania sends an official warning message to customers from all over Romania today to bring to their attention a problem that they should know about in the next period because they cannot solve it by themselves. More precisely, those from BRD Romania tell customers from all over Romania that between December 24, 2021 and January 3, 2022, new customers will no longer be able to register within the YOU BRD platform, but neither will new devices be registered by those existing.

BRD Romania does not offer an explanation for this problem that it decided to report for its customers, but it is more than likely related to the absence of employees from work during this period. The bank has not yet explained the method by which it carries out the process of activating YOU BRD accounts for its own customers, but it seems that they either have to be activated manually by someone, or they have to be checked before being approved, so it does not seem to be an automatic process .

BRD Romania: ATTENTION! Important Official Message with a Customer Problem

BRD Romania ATTENTION Important Official Message Problem New Customers

In recent months, many bank clients have been transferred from the old MyBRD Mobile application to YOU ​​BRD, hundreds of thousands based on the information provided by the bank, but of course there are still many that need to be transferred. Unfortunately, they will have to wait until the beginning of 2022 because now nothing can be done from this point of view, the situation itself being quite unusual for such a large bank.

On the other hand, this situation can give rise to phishing campaigns, which anyway used the YOU BRD activation procedure to trick people into giving up their personal data. Of course, all the bank's customers must be very vigilant and not let themselves be tricked in order not to have their data stolen, but the problem is that not everyone knows how to protect themselves effectively.

More details will be provided by the bank at the beginning of this year for those who want to activate their accounts for the new platform, so until then we have nothing to do but wait.