Enel, the company that supplies electricity and natural gas to millions of Romanians, has published an extremely important new announcement that all customers across the country must know about, and this is because we are talking about a breakdown of all the contact methods that are available even now.
Enel explains below the 6 contact methods it provides to us to find out any kind of important information about the services it offers, or if we need to solve a problem, or to make a complaint for an irregularity which was notified by us at a given time.
According to the information from Enel Romania, we can contact the company either by calling, or using a Virtual Assistant from its contact page, or by sending emails to the dedicated addresses, or even using a chat that exists on the contact page, but depending on the method chosen, there is also a waiting period for the answer.
Enel Romania tries to offer customers simple methods by which they can quickly get in touch with the company, but of course the fastest solutions can be obtained, as usual, by calling the company, or going to one of the branches throughout the country in which we can discuss with one of the company's employees.
At Enel, we are close to you with the information you need. Contact us, wherever you are, using: the MyEnel application; The Virtual Assistant from the contact page on the website; the contact form from the same contact page; private message of this page.
Info Enel, at number 021.9977, from Monday to Friday, between 08:00 and 20:00 and Saturday, from 08:00 to 13:00; e-mail, at contactee.ro@enel.com (if you are an Enel Energie customer) or at contactee.ro@enel.com (if you are an Enel Energie Muntenia customer). We remind you that, at Enel, you also have a page with useful information, which you can use with confidence.
