Hidroelectrica, a very important supplier of electricity for a very large number of customers from all over Romania, is currently applying a very important measure throughout the country, which many customers did not know about. More precisely, those from Hidroelectrica offer Romanian customers the opportunity to ask for a staggered payment for the invoices issued to them, so that if at a given moment they cannot pay the money for them, they can do it in installments.
Hidroelectrica says that a special form on its website must be filled in to ask for the staggered payments for the energy bills issued by the company, this being the first step in this procedure, made available to Romanians. After completing the form on the Hidroelectrica website, it is necessary to send it to the email address esalonari@hidroelectrica.ro, for individuals, or esalonari.business@hidroelectrica.ro, for legal entities.
Hydroelectric: Very IMPORTANT Official Measure that Many Customers Didn't Know About
Hidroelectrica says that after receiving a form of this kind from a client, it starts to check any documents sent by him, or it can ask for clarifications to decide if the stagger is allowed or not. If it is decided that scaling is allowed, Hidroelectrica says that its employees will send by email, or post, a chart for scaling, and the customer can accept the scaling, or refuse it.
Hidroelectrica says that in order to achieve a staggered payment, it is also necessary to sign a staggered agreement, which is sent by email, so you should not overlook this step, because it is essential. That agreement must be sent by email, just like the form, to be able to continue the procedure, so it is very important that all steps are respected, so that any kind of escalation is possible.
Hidroelectrica has complete information on this process on its website, and anyone who is interested in participating in it can do so without any problems, because any of the clients can ask for the payment to be staggered, if necessary.
