Electrica, the well-known company that supplies electricity and natural gas for over 4 million Romanians, decided to make an extremely important information that all customers in Romania must know right now. The information that Electrica has published concerns the measures that Romanian customers must know and take, in case there are interruptions regarding the supply of electricity, something that can happen at any time.
Electrica officially explains what types of interruptions can occur in the supply of electricity to customers in Romania, they can be transient, lasting less than a second, short, i.e. less than 3 minutes, or longer. Electrica says that the transient interruptions are usually generated by the automatic maneuvers of the distribution installations, the short ones being generated by maneuvers or the operation of protections in case of transient faults, and the long ones can be planned, or incidents.
Electric: LAST MINUTE Official Requirement and IMPORTANT Information for Romanian Customers
Electrica decided to offer these explanations to help customers understand more easily why the supply of electricity can be stopped in certain situations, but also how to act, depending on how serious the problem is. Electrica says that if there are transient or short, repeated interruptions in the supply of electricity, then we should file a complaint with the company, to inform them about what is happening and get help.
Electrica says that in case of long interruptions, we should first check on the website of the subsidiary Distributie Energie Electrica Romania, DEER, to see if there are any planned works in the area where energy is supplied. If this does not happen, the people from Electrica say that it is necessary to file a complaint to report the existence of an incident in the network, so that the problem can be solved by the employees of the distribution company.
Electrica provides all this information because it is necessary for Romanians to know what to do in the situation in which the supply of electricity is interrupted, for various reasons, which can happen at any time.
