A few weeks ago I told you that Apple was sued by a man from New York who claimed that Siri does not work as Apple promotes it in its commercials. Exactly the same thing stands up an owner of an iPhone 4S terminal who filed a lawsuit against the Apple company in Los Angeles, so we are talking about the second important lawsuit filed against the American company. The user claims that Apple presents in the advertising spots certain functions of Siri that can be performed very easily using the assistant, but in real-world tests, things are completely different, with the assistant having a hard time understanding the users' words and taking over the commands.
Through its nationwide multimedia marketing campaign, Apple disseminates false and deceptive representations regarding the functionality of the Siri feature. For example, in many of Apple's television commercials, consumers are shown using Siri to make appointments, find restaurants, and even to learn the guitar chords to classic rock songs. In its advertisements, Apple depicts these tasks as easily accomplished "just by asking" Siri. Apple's deceptive commercials diverge greatly from the actual functionality and operation of the Siri feature as experienced by Plaintiff and fellow consumers. Siri would either not understand what the Plaintiff asked, or, after a long wait, provided the wrong answer.
The American who filed the lawsuit demands compensation from Apple not only for him but also for all those who bought the terminal based on the "false" promotional information presented by Apple. The American company said from the very beginning that Siri is currently only available in beta version and that it could work incorrectly, and this was noted by all those who use the assistant, but some are too dissatisfied.
