[youtube=http://www.youtube.com/watch?v=2QHd-_qncEU&w=580&h=370]
This year at least two terminals Samsung Galaxy S4 they caught fire during charging, just as happens in the case of some iPhone-s, and the owner of such a device contacted the company to have the device replaced. Those from Samsung they asked him to publish a video material in which to demonstrate the fact that the device really caught fire and was damaged, the company admitting the problem and agreeing to replace the device. The problem only appeared when Samsung's legal department sent the documentation for replacing the terminal, asking the user to keep the whole incident a secret, despite the fact that many people already knew about it.
[youtube=http://www.youtube.com/watch?v=dc4duKuPrQ0&w=580&h=370]
Having a similar incident with Microsoft and a Xbox 360, the person in question was not really that satisfied with the terms requested by Samsung through a series of documents sent to him, conditioning the replacement on the concealment of the entire event. Of course, the user revealed to the whole world the plans of Samsung and certainly those from the company's PR department are not happy with the story, but it was normal for it to happen like this. Until now, similar stories about Apple have not appeared, but it would not be difficult to believe that the lawyers from Cupertino could make exactly the same requests.
