Samsung. The Korean company is currently struggling to solve a huge problem that has captured the attention of the entire planet in recent days, and which seems to have no happy ending for it, unfortunately. More precisely, I am talking about the problems that the Samsung company has with the Samsung GALAXY FOLD phones, it is still trying to keep hidden the important details regarding the reasons behind the failure of the foldable phone series.
Samsung. Those from iFixIt published yesterday a video clip in which they explained the possible reasons behind the defects that led to the damage of the Samsung GALAXY FOLD screens, and the postponement of the launch, which was supposed to take place today. That video clip seems to have upset the Samsung company, which, although it seems that it did not directly ask for this, managed to make it clear to iFixIt that it would be better to delete that video clip from YouTube, which it happened.
Samsung. STRUGGLING TO SOLVE A HUGE PROBLEM
Samsung. The phone disassembled by the company was received from a partner of the Koreans, and he would have received a request to ask for the deletion of the video clip, iFixIt doing this to maintain its good relationship with this company. Samsung did not offer any explanation for the decision to request the concealment of the Samsung GALAXY FOLD disassembly, but that video clip started to reach other video sharing platforms, so the world can still see it.
We were provided our Galaxy Fold unit by a trusted partner. Samsung has requested, through that partner, that iFixit remove its teardown. We are under no obligation to remove our analysis, legally or otherwise. But out of respect for this partner, whom we consider an ally in making devices more repairable, we are choosing to withdraw our story until we can purchase a Galaxy Fold at retail.
Samsung. At the moment, the engineers of the Korean company are struggling to find the reasons why the phone broke in the hands of the journalists, but also solutions so that this does not happen when the phones reach the customers. However, the request to hide that video with the disassembly could be a very good proof that the real reason behind the problems of the Samsung phone has been revealed, which certainly does not honor the Koreans.
Samsung struggles with an extremely expensive phone
Samsung. At the moment, the Korean company seems to be a bit overwhelmed by the situation it is in, and this in the conditions in which it tried to make things appear to be normal with its phones. Samsung has released phones with problems in the past, but this is the first time that it is not lying "to the face", and is trying to solve the product's problems, probably also because it has not been launched yet, and it still thinks that it can "save" something from the existing situation.
Samsung. The whole issue reminds of the year 2017, when the Samsung GALAXY NOTE 7 was released as a small bomb in the hands and pockets of customers brave enough to decide to buy mobile phones. Those at Samsung didn't really learn from that experience, they decided to force the launch of the Samsung GALAXY FOLD before it was ready, only now we're talking about a 2000 dollar phone, not 800.