ING Bank published just about 2 hours ago a very important message for clients in Romania, and this is because of a problem that has arisen regarding their transactions. Those from ING Bank explain below the situation that was reported to them by customers, and which seems to have been confirmed by the bank, and again we are talking about duplicate transactions, what has happened in the past, and what it takes brought the bank a fine from the authorities.
ING Bank says that some of the card transactions made by customers at the POS, or ATM, on 30.01.2020, could appear duplicated in their accounts, unfortunately. ING Bank claims that it received the list of payments with erroneous data from one of the partner banks whose systems were used to process these payments for Romanians, so the situation does not seem to be based on any problem with its systems, but with the of the third bank.
ING Bank: ATTENTION! IMPORTANT message for Romanian customers
ING Bank it doesn't say which bank it is about, however, those from BCR have published a similar message in which of course they blame those from ING, so the situation itself is laughable. In practice, ING Bank and BCR accuse each other of the fact that each of their problems generated double payments for customers who used their cards at the POS/ATMs of each bank, but of course the authorities will have to distinguish reality from fiction.
For reasons not related to ING, some of our customers who made card transactions at the terminals (POS/ATM)...
Published by ING Romania pe Sunday, February 2, 2020
ING Bank they still offer more explanations than those from BCR, the latter summing up to say only that the problems come from the other bank, without talking about any list of payments. Of course, this does not in any way confirm the fact that the problem is not only with BCR, but also with ING Bank, but it is important to know that if you see duplicate payments, the problem is not with you, but with one of the two banks , and the way they process payments.
As a result of reasons beyond BCR's control, it is possible that some of our customers who, on January 30,...
Published by BCR pe Sunday, February 2, 2020
ING Bank and BCR will return the money to the clients in the following days, so you don't have to worry because you haven't lost anything, and the amounts will return to your accounts after the situations are settled.
