Banca Transilvania comes right before Easter with two very important announcements for all its customers in Romania, and this is because many will be directly affected by what is happening. We start with the first announcement, and this is because starting tomorrow, and until April 20, all Banca Transilvania agencies will be closed, so you will no longer be able to go to any of them to do anything, and you will have to use the online or telephone methods of contact.
We are also celebrating at home, with the family. The BT call center works around the clock, as do all alternative banking solutions. bit.ly/2K8ZFsf
Published by Banca Transilvania pe Thursday, April 16, 2020
Banca Transilvania says that throughout this period there will be non-stop telephone support on its customer relations lines, even if they are overloaded during this period. Banca Transilvania announced yesterday that it has increased the number of employees working on them during the Easter period, the large number of requests being based on people's desire to find out more information about the possibility of deferring loan installments.
Banca Transilvania: New IMPORTANT Announcements for Customers
Banca Transilvania also has another very important announcement for all customers who want to go to its agencies, and this is because at 13:00, for 30 minutes, the agencies are closed. Banca Transilvania says that during this period of time it carries out daily disinfection, so if you arrive at that time, you will have to wait until the procedure is completed, it being done especially for the safety of all Romanian customers.
We do this for the safety of everyone - customers and the BT team. During this time we ensure that we disinfect surfaces and all equipment.
Published by Banca Transilvania pe Wednesday, April 15, 2020
Banca Transilvania it also has priority for elderly customers between 11:00 a.m. and 13:00 p.m., this obligation being imposed by the military orders issued so far by the Romanian authorities. In this idea, if you have work at any of the Banca Transilvania branches, you must think about going before 11:00 or after 13:30, otherwise you will either not be able to enter, or you will have a long wait to enter.
Banca Transilvania recommends all clients to use online and telephone communication methods during this period, so if you have a problem solved, it would be good to try not to do it by going to an agency.
