Raiffeisen Bank today issued a new warning to all its clients in Romania, following a situation that was not foreseen by the bank, and which seems to have generated quite a lot of headaches. 2 days ago the people from Raiffeisen Bank had big problems with the processing of payments made by clients in Romania, all because of problems with the systems on which they operate, the situation being rectified on July 14.
Raiffeisen Bank customers were informed yesterday that there may still be interruptions in the normal use of cards for any kind of transactions, but the situation was not limited to that. It seems that some amounts were blocked in the accounts of Raiffeisen Bank customers due to unfinished payments during Monday, and the bank stated that any kind of problems of this kind are solved automatically every hour, so things should be as return to normal on their own.
Raiffeisen Bank: ATTENTION for ALL Romanian Customers
Raiffeisen Bank said today that there would still be clients who have amounts blocked in their accounts due to unfinished transactions, a sign that not everyone benefited from the remedy of the situation. In this case, it is necessary for all customers who have problems to call the contact number *2000 to ask the Raiffeisen Bank operators to immediately unblock the amounts that are still blocked, which should be done without any further delay.
️ ️ UPDATE – July 15 Customers whose amounts were blocked from uncompleted transactions on Monday, July 13 or Tuesday, 14...
Published by Raiffeisen Bank Romania pe Monday, July 13, 2020
Raiffeisen Bank says that all the problems arose because of a complex update to its IT systems, which took place last week, and was announced ahead of time. Considering that we are talking about software, and that anything can happen at any time, Raiffeisen Bank probably did not have much to do in this situation, so things went by themselves, and technical difficulties arose, which were resolved , but not for everyone.
Raiffeisen Bank it does not usually have problems of this kind, but sometimes things appear that do not depend entirely on the good intentions of the bank in our country.
