DIGI Romania: The Official Message, How it Takes Care of Its Customers

DIGI Romania respect

DIGI Romania is the largest Romanian telecommunications group, with millions of clients throughout the country, and hundreds of points of presence where many of those who use its services end up. Since 2020, DIGI Romania has been actively involved in the fight against the Coronavirus in Romania, and has supported various hospitals in Romania with donations, and not only, all while imposing rules to protect customers and employees in its points of presence.

DIGI Romania now tells its customers again that it tries to take care of them when they arrive at any of its locations, saying that it imposes hygiene standards at the highest level. This of course means that no one should be able to enter their stores without a protective mask, and that common spaces should be sanitized at regular intervals, or at least that should mean what DIGI Romania says

DIGI Romania: The Official Message, How it Takes Care of Its Customers

DIGI Romania started the #amgrija campaign in 2020, when it started asking Romanians to take care of themselves as well as the others around them, and promised to do exactly the same thing in its locations. Now the people from DIGI Romania reiterate this message, but also convey to the Romanians that it would not hurt if they tried to solve their problems through the customer account on their website, all to avoid reaching a physical location .

DIGI Romania says that in the customer account on its website, customers have access to an extremely varied range of data, including contracts, offers, and more, all accessible in just a few clicks. DIGI Romania made many calls in 2020 and 2021 to customers not to go to its stores unless they can solve the problems online or by phone, but if they end up in them, they should know that there are rules that must be followed in order to solve them problems.

DIGI Romania is not the only telecommunications operator that imposes hygiene measures in its stores in Romania, but of course it is also necessary for people to respect them when they arrive in them.