Acasă Apple iTunes si problema extrem de deranjanta care impiedica deschiderea App Store-ului

iTunes si problema extrem de deranjanta care impiedica deschiderea App Store-ului

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   De cand am instalat iTunes 10.5.2 ma confrut cu eroarea de mai sus de fiecare data cand deschid iTunes. Practic accesez iTunes din dock, imi apare eroarea aceea si nu se incarca iTunes Store-ul insa daca faco cautare mi se afiseaza aplicatia si pot folosi magazinele fara probleme. Ma gandeam ca sunt singurul care intampina aceasta problema insa din pacate se pare ca si altii o au. Deocamdata nu am reusit sa rezolv problema prin logare/delogare sau deautorizare si nici prin stergerea si reinstalarea aplicatiei pe Mac. Practic iTunes afiseaza mesajul acesta :

Your request could not be completed. The item you’ve requested is not currently available in the Romania Store.

   Nu stiu ce anume genereaza problema aceasta, nu m-am chinuit prea mult sa o rezolv insa o sa-i acord atentia necesara azi pentru ca incet incet incepe sa devina enervanta. Voi ati intampinat-o? Cum ati rezolvat-o?



34 COMENTARII

  1. Ieri a mers pentru ca sus imi apareau iconitele cu home/music/etc si ma delogam accesam ce doream si ma logam si mergea, acum nu mai apare nimic sus..

    Da si ieri pe telefon am intrat pe App Store si am dat top25 si sus disparusera “Top Paid”, “Top Free” “Top Grossing” aveam doar aplicatiile insiruite care sunt la top paid 🙂 ).

    Dar ti s-a mai intamplat sa fi pe prima pagina in iPhone si sus in loc de ceas imi aparea iconita ca este blocat, dupa un restart a revenit la viata ….
    Off off

  2. S-a rezolvat. Merge acum.

    Am trimis un mail la “Other iTunes Store Topics”, am expus problema, si dupa doua e-mailuri de pasare a problemei de la unul la altul, azi dimineata am vazut ca au rezolvat problema.

    “Hello Bogdan

    My name is Rachel, and I am a Senior Advisor with the iTunes Store Customer Support Team. Your request has been Escalated to me from your previous advisor, Natalie.

    First and foremost, thank you so much for your patience regarding the issues you’ve experienced with accessing the main page of the Romanian iTunes Store. I’ve submitted your case up for investigation, and as soon as I receive any news, I’ll reply back immediately to let you know.

    Thank you once more for your patience and cooperation, and I do hope that your day will continue to go well.

    Sincerely,

    Rachel
    iTunes Store/Mac App Store Senior Advisor

    Please Note that I will be available:

    Monday: 1pm – 11:30 pm EST
    Tuesday, Wednesday, Thursday, Saturday + Sunday: 11:30pm – 10:00 am EST
    Friday: Off

    Thank you for allowing me the opportunity to assist you. You may receive an AppleCare survey email; any feedback you provide would be greatly appreciated.

    First Name : bogdan
    Last Name : nechita
    Email : bnechita@me.com
    Lang_Country : en_US
    Product : iTunes Store
    Support Subject : Other iTunes Store Topics
    Sub Issue : connecting to main page of iTunes store
    GCRM Case ID : 273298642
    See additional info below
    What device did you use to connect to the store? Mac computer
    Which operating system is installed? Mac OS X v10.7.x
    What version of iTunes is installed on your computer? iTunes 10.5
    Choose the iTunes Store or App Store for your country: Other
    Please select your country: Romania
    Item title: iTunes main page connection
    Order number:
    Details:
    From a week now, after I updated iTunes app to 10.5.2 (11) it is not possibel to connect to main page of iTunes store.
    Individualy, on Music page, Books page etc. it is possible, but when I try to connect to main page, I receive the message: “Your request could not be completed. The item you’ve requested is not currently available in the Romania Store.”
    You have here a link to a translated page of a romanian site, where some others reported this behaviour:
    http://translate.google.ro/translate?sl=ro&tl=en&js=n&prev=_t&hl=ro&ie=UTF-8&layout=2&eotf=1&u=http%3A%2F%2Fwww.idevice.ro%2F2011%2F12%2F16%2Fitunes-si-problema-extrem-de-deranjanta-care-impiedica-deschiderea-app-store-ului%2Fcomment-page-1%2F%23comments

    Bogdan Nechita”