There are many ways to convince customers to take money out of their pockets and Vodafone found a good method by blocking the VoIP service on certain internet options. Of course, for the problem of blocking the VoIP service, there is also a solution in the form of a new internet option that is a little more expensive but offers access to any services. The problem is that Orange and Cosmote offer users almost unrestricted access to the network and the VoIP service works without problems for them, but Vodafone holds its own and after refusing to offer Internet tethering on the iPhone for more than a year, refuses continue to offer free VoIP.
For many, the lack of the VoIP function is not too important, but those who want to use applications such as Viber or Skype should ask Vodafone if they have permission to do so. It seems to me that Vodafone's decision to restrict the VoIP service on certain internet options is a bit forced, but I doubt that the marketing team there will wake up from their sleep and decide that they are doing something not very ok. The reason behind this decision is a simple one: Vodafone needs to sell minutes and SMS in the network, the bandwidth needs to be decongested and such a restriction represents only a good move for management.
Even if Vodafone maintains its positions, the change can come from you by "stressing" the customer service or employees in stores with repeated requests to "release" VoIP on all Internet options. If you don't do this, you have two options: pay the Vodafone surcharge or go to another operator, there are good offers elsewhere.
