My Account is an application for mobile terminals launched by Telekom Romania, offering its own customers the opportunity to consult their own existing accounts on the telekom.ro website. application My Account it was launched last year, but today Telekom Romania announced an update that allows viewing information about customers' fixed services. More precisely, customers will be able to view through the application information about the invoice for fixed services, they will be able to see the description of subscriptions for fixed services and they will be able to pay the invoices for fixed services.
In the press release below you have presented all the details about the news brought by the application My Account through this update.
Telekom launches the integrated version of the MyAccount mobile application: the first application that offers quick access to all communication services, fixed and mobile
- Through the new MyAccount mobile application, customers have access, with the same account, to all their Telekom services, both fixed and mobile
- The integrated version of the MyAccount application marks a first on the Romanian market and at the level of the Deutsche Telekom group
- The new MyAccount reconfirms Telekom's mission to become the number 1 integrated operator in Romania
Starting from February, the MyAccount mobile application developed by Telekom Romania is also available for fixed service customers. MyAccount is the only application of this type in Romania and also from the Deutsche Telekom group that offers integrated access to fixed and mobile services.
Through the MyAccount application, customers have access, with the same account, to all their Telekom services (voice, internet, entertainment) and to all the necessary information related to bills. Thus, users can consult the list of active services, view the history of invoices and payments, pay the new invoice and configure their electronic invoice service, regardless of whether they are customers of fixed, mobile or fixed-mobile integrated services.
Until now, integrated access to fixed and mobile services was possible only through the desktop version of MyAccount.
"Access to landline services through the MyAccount application was the most requested functionality by users in the comments posted on Google Play and iOS. We are happy to meet the needs of our customers, and we want users to continue to get involved, to send us their ideas and preferences, so that we can develop efficient services and successful applications together. This is how we improved MyAccount and we aim to take this platform further and further, to excellence", he declares Olaf Lausen, Chief of Staff and Director of Business Development for the Telekom Romania group.
The MyAccount mobile app was originally launched in December 2014, when it was available to mobile service customers – both subscribers and prepaid card customers. The new MyAccount, which also includes landline services, is part of Telekom's strategy to become the number 1 integrated operator in Romania.
