Un grup de persoane din China acuza Apple ca vinde terminale iPhone 4 refurbished drept noi in magazinele de pe teritoriul giganticei tari astiatice. Se pare ca anumiti clienti au achizitionat terminale iPhone 4 de la magazine Apple iar cand au ajuns acasa si le-au inregistrat pe site-ul companiei au constatat ca garantia dispozitivelor era mai mica de 1 an, semn ca ele nu erau noi. Se pare ca angajatii Apple au recunoscut problema si unora le-au oferit terminale noi in loc in timp ce altora le-au oferit doar o extindere a garantiei insa ramane problema vanzarii unui terminal reparat drept nou. Clientii care acuza compania de vanzarea terminalelor vechi cer platirea unei sume duble fata de cea cu care au achizitionat dispozitivele si cer plata taxelor legale pe care le cer avocatii care i-au ajutat sa se lupte cu compania Apple.
“It’s cheating to sell refurbished products as new ones,” Wang said. “It’ll be discrimination against Chinese consumers if the case turns out to be true as refurbished cellphones are also sold in other countries, but at a cheaper price.”
“It’s impossible that we sold refurbished cellphones,” said one Chinese Apple Store employee, who refused to give further comments to the reporter. Apple’s Chinese public relations office has yet to respond to requests for comment.
The plaintiffs are demanding compensation twice the amount they paid plus legal fees, as well as an apology. The China Consumers Association has said it is paying attention to the cases.
A recent report from southern China discovered that secondhand iPhones were being refurbished and sold in the area’s chain stores. Insiders alleged that store employees sometimes repackaged display phones or used devices to sell to customers after “polishing them up.”
Desigur ca problema nu este noua deoarece exista destule raporte chiar si din Romania ale unor persoane care sustin ca au achizitionat terminale reparate drept noi sau persoane care au primit in garantie terminale reparate drept noi. Problema a fost raportata la mai multi operatori din Romania deci nu vorbim de ceva singular si cu siguranta nu vorbim despre o greseala in ceea ce priveste stocurile. Daca si in magazinele Apple se fac “greseli” de genul acesta inseamna ca undeva in lantul de distributie cineva doreste sa economiseasca niste bani.
