After the problem with the iPhone terminal whose glass case would have cracked due to the cold, now Apple has to answer in front of a Finnish government agency for the protection of common residents. Apparently some Finns complain about the fact that iPhone terminals work very hard at temperatures below zero degrees, in fact they work so hard that they want to return them to Apple and get their money back. Apple does not specify for sale that the terminals would not work at temperatures below zero degrees and the Finnish agency for consumer protection believes that customers have the right to receive the money back if their devices have problems working in these conditions.
The clarification comes from the Finland's Consumer Agency, as reported by Finnish news agency YLE.fi, in response to numerous questions from concerned Finns who are unhappy that their shiny Apple toys won't promise to work again until the spring, at best. So unless the shop specifically stated the zero-degree operational limit, then the regulator reckons iPhone-purchasing Finns are entitled to their money back.
I don't know about you, but I didn't have any problems with my iPhone 4 that I used outside this winter in temperatures well below zero degrees. I used it both in the snow and in the rain without any problem, so I don't really understand where these complaints from the Finns come from. It's really much colder in Finland sometimes than here, but still, an iPhone should work without problems even at -10 degrees Celsius.
Did you have problems with your terminals this winter?
