Apple Customer Pulse is a new website launched today by Apple through which the company wants to find out customer feedback on the products used. If until now Apple's philosophy has been to offer users what the company thinks is good, now things are changing and users are getting the right to voice their grievances. The new website wants to be a community where users register and regularly receive questionnaires made by Apple through which the company tries to find out as much as possible about the experience of users with its own products.
Apple Customer Pulse is an online community of Apple product users who provide input on a variety of subjects and issues concerning Apple.
You can log in to the site with your Apple ID aka iTunes account, after which you will have to choose a username and password for the Pulse communication account. This is where the wait begins because Apple chooses community members and those who are chosen will have to complete a questionnaire in which they will answer questions related to the products they own. After this step, you will receive a certain number of questionnaires every month that you will have to fill in and tell the people at Apple what you like/dislike about their products.
I think it's a very good idea, but I think that access should have been offered to anyone who wants to take these questionnaires because the feedback received would have been much greater and much more accurate. I created an account, I'm waiting for Apple to choose me.
