Telekom, one of the largest telecommunications operators in Romania, recently announced the financial results for Q2 2020, and together with them revealed the impact of a very important decision from the first months of the year. As you already know very well, the people from Telekom decided at the beginning of the year to give up the collaboration with Discovery, losing a series of television stations to it, including Eurosport, and some customers were very upset.
Telekom said then that there was no big impact on the number of television service subscribers, stating in the first part of the year that a very small number of customers terminated their contracts because of this decision. Telekom has not said anything since then, but the financial results for Q2 2020 show us a decrease of 140.000 customers in the customer base that uses television services provided by the Romanian telecommunications group.
Telekom: IMPACT of the very IMPORTANT Decision for Customers
Telekom says that this decrease is due to the transfer of the customer base to "future-oriented" technologies, such as IPTV, the loss being greater in the DTH segment, so some customers were no longer counted as customers, theoretically. The drop is a significant one, and if it is not based on giving up Discovery, then really the impact of that decision remains non-existent, but nothing is said about it in the company's press release, instead it talks about a drop and an apparent transfer.
Telekom also recorded in Q1 2019 a 5.7% decrease in the customer base compared to Q1 2018, so for 2 years the company has been losing customers on the television services side, regardless of the reasons. This is not exactly good news for Telekom, but also for Orange, which would have already concluded an agreement for the purchase of the fixed services division, which includes the television part, but the purchase price will probably be adjusted in accordance with the losses.
Telekom however, he announced surprisingly good financial results for the economic situation in which we find ourselves, the disappearance of some clients is bound to substantially affect the money made by the group.
