The Romanian Post has announced an impressive premiere for all Romanians in the country, here is what it decided to do, and what everyone can enjoy starting from this moment.
"May 12, 2020 – The Auchan.ro online store will offer customers throughout the country a new order delivery option through a partnership with Romanian Post. Thus, the retailer integrates the StayAcasă Plus service, the door-to-door delivery solution dedicated to fast distribution offered by CN Poșta Română SA
In the first stage, the service will be available in the city of Suceava and neighboring towns, and through the new option, customers will be able to order food at room temperature, as well as non-food products, from all the categories listed on auchan.ro, with a maximum order weight of 30 kg. In the coming period, the company will gradually expand this option nationwide. Orders shipped in this way are monitored in the Track&Trace system throughout the delivery flow. Postal employees contact the recipient, indicating the time slot for delivery, and deliver the orders to the indicated address. The consignee confirms receipt by signing the AWB form, and the postal factors collect the value of the shipment.
"The partnership with Poșta Română, which we appreciate very much, comes as a result of the accelerated development of Auchan Romania's e-commerce activities recently. Thus, within the auchan.ro online store we have expanded the range of products, introduced and standardized new services, we work with several delivery operators, in various categories, fresh or general, and we have put into operation a customer care system, all to respond as best as possible to the needs and expectations of customers, greatly increased during this period. Romanian Post will help us, once more, to bring the "Auchan difference" to all corners of Romania", said Tiberiu Dănetiu, Auchan Retail Romania Marketing Director.
"We are happy that, starting today, we are partners with one of the largest retailers on the Romanian market. The development of the Stay At Home product is part of the Romanian Post's strategy to increase its market share in the segment of delivery of goods ordered online. Our strategy and, in particular, this product, capitalize on the potential of the postal network, which counts over 5.500 subunits throughout the national territory", said Gina Budeanu - Director of the Strategy and Development Policy Directorate, Romanian Post.
Taking into account the current context, both companies ensure that the entire flow of order preparation and delivery complies with strict sanitary safety conditions, implementing a series of measures to prevent and limit the spread of the virus. Thus, the preparation of orders in Auchan stores takes place in complete safety, with employees being trained in wearing masks and gloves, as well as in disinfecting carts and packaging boxes.
Equally, Romanian Post employees will keep a distance of 2 meters from people at home or in self-isolation to whom food is to be distributed. Also, they will not enter the customers' home, the distribution will be done at the door/gate. The dedicated postal workers who distribute the orders are equipped with masks and gloves. At the same time, the dedicated car fleet with which food is distributed is equipped with hand sanitizer and surface disinfectant."
