Apple "Put to the Wall" by Customers because of the Autonomy of the Products

Company Apple Lossless Audio CODEC (ALAC), is criticized very harshly by customers who are dissatisfied with the battery autonomy of its products, and this is not something new. However, unlike the previous cases, now those from Apple have been sued in Quebec, Canada, by the dissatisfied customers.

We are talking about a process that covers a variety of products, from iPhone, iPod, iPad, Apple Watch, or even MacBooks, bought from 2014 until now. The lawsuit was accepted by the Canadian judges, so Apple will have to explain in court why it did not include in its products batteries that offer good autonomy.

Apple replaced 11 million iPhone batteries in 2018 because their performance was limited, and this problem is part of the process. The petitioners want compensation from Apple because it did not implement sufficiently good batteries, but also because it did not warn them about the effects of their degradation over time.

"The class action lawsuit affects two groups of consumers. First, Quebecers who have purchased Apple products with a rechargeable battery since Dec. 29, 2014, including iPhones, Apple Watches, iPads, iPods and MacBooks. And second, Quebecers who have purchased AppleCare or AppleCare+ for their products since Dec. 20, 2015. The law firms leading the suit are Renno Vathilakis and LPC Avocat with lawyer Joey Zukran. The class action was authorized on the grounds that Apple has allegedly failed to provide products that must be durable for a reasonable length of time."