Facebook is obliged by a German court to stop blocking users' accounts without explaining to them what rules they have broken, but to also offer them the opportunity to appeal against this decision in order to defend themselves.
Facebook has been heavily criticized lately because it decided to restrict people's accounts, their posts, or pages from the social network, without providing clear reasons, but also options to explain the situation and ask for a reanalysis of the decision.
Facebook is now obliged to do this in order not to abuse its users and to give them the option to understand where they went wrong, but also to explain why the mistake is actually the platform's and their account should not have been restricted.
"A top German court has ruled that Facebook acted illegally by removing racist posts and blocking their author's account because the social network did not inform the user or give reasons for closing it. In its three-page summary, the Karlsruhe court said Facebook's terms and conditions of deleting posts and blocking accounts for violating its community standards were "null and void." This, it added, is because Facebook does not undertake to inform the user about the removal of an offensive post at least retrospectively, to inform that it is blocking an account, to give a reason for this, or to offer the right of appeal.
