Enel, the company that supplies electricity and natural gas to millions of Romanians, is sending millions of customers all over the country an important measure that it has implemented for them, and this is because we are talking about updating the contact form that can be used by us .
Enel says that this contact form contains a variety of answers to the questions that customers have, thus eliminating the need to contact a company representative, if such a thing were needed, so we could find answers to questions directly in that form.
The idea that Enel Romania had is not exactly new, and it is not singular, and this is because other companies that provide energy services have created similar systems to help customers enjoy easier and faster help when they need specific information from the company.
Enel Romania has created a form that has answers to a set of specific questions, so you may not find one for a problem you may have, so it is important to look carefully at what is available there before to call customer service.
Did you know that we recently updated the contact form, which you can find on our contact page? Access it, select one of the sections of interest to you and you will find answers to your questions about the electricity and/or natural gas contract, as well as about our digital products and services.
