ENGIE, one of the main companies that provide electricity and natural gas services in Romania, sends customers from all over the country a last-minute notice that they need to know about immediately, and this is because it talks about the problems that the website had his, but also the application for phones.
ENGIE talks below about the fact that for a certain period of time during this day, its website and application were unavailable for customers who needed them, so if you encountered these problems, it is good to know that the situation it was resolved, and that things have already returned to normal at the company.
According to those from ENGIE Romania, whatever we need to do at the moment, we can do it without problems, and this is because both online platforms are accessible, along with all the associated functionalities, so there is nothing that cannot be used at the moment, at least theoretically.
ENGIE Romania also has a series of options available, including for Romanians who cannot access its online platform at the moment, so if you find yourself in this situation, it is good to know that you can call the customer relations center, and you will get the help you need from the company.
UPDATE: The situation has been fixed, and the engie.ro website and the MyENGIE mobile application are again available for all users. For technical reasons, the engie.ro website and the MyENGIE mobile application are unavailable for certain users. We apologize and assure you that we are working to remedy this situation as soon as possible. Thank you for understanding!
