Samsung GALAXY S10. I told you yesterday that the first phone in the new series launched by Samsung caught fire spontaneously on a user's table, but also that until now the company refused to take responsibility, "passing it on" to its customer. Samsung said the Samsung GALAXY S10 unit that caught fire was hit before the battery swelled and destroyed the phone, with the customer admitting to dropping the product when it started to smoke.
Samsung GALAXY S10. We are talking about the 5G version of the phones in the series, those from Samsung saying that they did both an external inspection and an X-ray scan to reach the conclusion that the blame must be "passed" to the customer. What we see here is a reiteration of the beginning of the scandal in 2016, in which Samsung GALAXY Note 7 phones caught fire in the hands of customers, and Samsung kept blaming people, without admitting that the phones were defective.
Samsung GALAXY S10. The new HUGE SCANDAL in 2019
Samsung GALAXY S10. I think it is possible that this time too we will face a similar scandal, and its scale will increase as soon as the 5G series of phones will be launched in the USA, that is, in the middle of this month. If there really are problems with the 5G version of the Samsung GALAXY S10 series, and the 4500 mAh batteries catch fire spontaneously, then the USA will reveal the truth, and Samsung will have a new huge scandal ahead, unfortunately.
After retrieving the device from the customer, Samsung has closely inspected the device and concluded that the damage was caused by external impact.
Samsung GALAXY S10. By lying without remorse in the case of the Note 7, Samsung has demonstrated that they are perfectly capable of trying to hide product problems when it comes to protecting sales, something that many other companies do. However, in this situation for the time being we have nothing to do but to give them credence regarding the situation for the Samsung GALAXY S10, but with enough skepticism because of what happened in the past.
Samsung GALAXY S10. Leaving aside Samsung's past, it is a shame that a first 5G phone has problems of this kind, especially since the technology is so expected, and in the case of Samsung, only problems have been reported so far.
