Telekom sends millions of customers from all over Romania an important official message that can help them have a much better experience when it comes to the services they receive. More precisely, not too long ago, the people from Telekom implemented a special service within their own application that offers the possibility to see in real time where the technician is, or the team of technicians who are going to intervene to solve a problem .
Telekom is the only telecommunications operator in all of Romania that offers such a special service for its customers from all over the country, and it is extremely useful because it saves people from waiting pointlessly. Based on this service that Telekom offers, in the MyAccount application, the location of a technician who must resolve a complaint that was opened by one of the operator's customers is displayed in real time.
Telekom: Official Message to Millions of Customers in Romania
Telekom recommends all its customers to use this special service in order not to waste time waiting for the technician who should solve their problem, and this is because they can find out in advance where he is. The idea itself is an excellent one and more companies should offer all clients in Romania the opportunity to know at all times where the technician is who needs to come to solve their various problems.
Telekom has implemented several useful changes in the MyAccount application over time, some of them being appreciated by customers because they are really useful. Of course, there is room for improvement and there are many things that can be changed, or that can be implemented, but in the meantime, the people from Telekom offer their customers something that they do not have otherwise.
Telekom offers in the MyAccount application more details about what it offers through its application, so it is useful to look there to find out more details about everything.
