The Romanian government made a very important change for emergency service 112 following the tragedy in Caracal, it being promised by the minister of the MAI, Mihai Fifor, only a few days after the outbreak of the scandal. Today Mihai Fifor together with Raed Arafat presented the change made for 112 in Bucharest, for now, more dispatchers of the Romanian Police and the Gendarmerie being brought into the same room where the Ambulance, SMURD, or firefighters are.
This change for 112 was announced by the Romanian Government as one of the important measures to improve the 112 emergency service, and this is because the response time will be reduced. Since all the dispatchers are in the same room, they can discuss much more quickly the problems that cause the 112 emergency service to be called, and thus the time for making critical decisions could be substantially reduced.
MAJOR change to 112 already made by the Romanian Government
This change was made for now only in Bucharest, but it will also be implemented in 10 other counties in the country, policemen and gendarmes to be brought among the dispatchers from Ambulanda, SMURD and firefighters. Practically all the 5 institutions of the state that are meant to protect or save the population will have dispatchers in the same 112 centers so that they can coordinate better, make decisions faster and send help in a timely manner.
"Starting this week, the Integrated Dispatcher from Bucharest is functional. The 112, SMURD, Rescue and Fire Services were joined by the Police and Gendarmerie. It is the third in the country - the other two operating in Mureș and Hunedoara - and its operationalization was possible with the support of the Capital City Hall."
At the moment, in other 112 centers there are no dispatchers from the Romanian Police and Gendarmerie in the same room as those from the Ambulance, SMURD, firefighters, and this complicates the interventions, increasing the response time. Everything will change in the coming months, but to the extent that there will be space for everyone to work from the same place, in Bucharest the change is an improvisation for now, which will be improved over time.
The good part is that the Romanian Government seems to be implementing its promises to make the 112 emergency service better, and we can only hope that these changes for the better will continue.
